Terms and Conditions

Terms governing the use of the website and all materials and information on this website

Terms and Conditions – Zolontra France

Last Updated: December 2024

1. Website Usage Agreement

By accessing and using the Zolontra website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Service Description

Zolontra provides fitness and wellness services including but not limited to:

  • Gym access and equipment usage
  • Personal training sessions
  • Group fitness classes
  • Specialized fitness programs
  • Kids fitness programs
  • Massage and recovery services
  • Nutrition consultations
  • Corporate wellness programs

3. Booking and Payment

All services must be booked in advance through our website or by contacting us directly. Payment is required at the time of booking unless otherwise arranged.

  • Gym Access per visit: €8
  • Monthly membership: €35
  • Annual membership: €360
  • Group Training per session: €7
  • Personal Training per session: €35
  • Specialized Programs per session: €40

4. Cancellation Policy

Services can be cancelled up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance will incur a 50% cancellation fee. Emergency cancellations will be handled on a case-by-case basis.

5. Customer Responsibilities

Customers are responsible for:

  • Arriving on time for their scheduled sessions
  • Providing accurate personal and health information
  • Bringing appropriate workout attire and personal items
  • Informing us of any medical conditions or concerns
  • Following safety instructions and gym rules
  • Paying for services as agreed
  • Maintaining proper hygiene and cleanliness

6. Our Responsibilities

Zolontra commits to:

  • Providing high-quality fitness instruction and coaching
  • Using professional-grade equipment and safety measures
  • Maintaining clean and safe facilities
  • Protecting customer privacy and belongings
  • Offering professional customer service and support

7. Liability and Safety

While we take every precaution to provide excellent service, Zolontra is not liable for any issues that may occur during training or activities. We maintain comprehensive insurance coverage and follow strict safety procedures to ensure the best possible experience. All participants must sign a liability waiver.

8. Website Content

All content on this website, including text, images, and logos, is the property of Zolontra and is protected by copyright laws. Users may not reproduce or distribute any content without written permission.

9. Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the modified terms.

11. Contact Information

For questions about these terms or our services, please contact us:

  • Address: 25 Avenue des Champs-Élysées, 75008 Paris, France
  • Phone: +33 1 82 45 67 90
  • Email: info@zolontra.com | support@zolontra.com
  • Website: www.zolontra.com